The Family Satisfaction-Intensive Care Unit (FS-ICU) survey is an extensively validated instrument for assessing family satisfaction with general care and shared decision making. The neuroscience ICU at Yale-New Haven Hospital (YNHH NICU) is using the FS-ICU survey to collect continuous data from all families of patients whose length of stay exceed 72 hours. The survey is also being sent to families of patients who died or received comfort measures in the unit. Results of the survey will be used in to further research and quality improvement initiatives.
In this presentation, David Y. Hwang, MD, and Jennifer Robinson, APRN, will discuss what prompted the YNHH NICU team to initiate this effort, what has been learned so far, and what new projects the results have generated. They will also discuss the logistics of using the FS-ICU survey and cost-effective strategies for continuous measurement of family satisfaction.
- Review the components of the FS-ICU survey, and compare this instrument to others designed to assess the family experience in critical care environments
- Explore recent results of the ongoing FS-ICU study by the YNHH NICU
- Share insights on fostering local multidisciplinary interest in improving family satisfaction and launching cost-effective research initiatives
The webcast, Using the FS-ICU Survey Instrument to Understand and Improve Family Satisfaction in a Neuroscience ICU, will take place on Wednesday, February, 5, 2014, at 12:00 p.m. Central Time (view additional time zones).
This webcast was organized by the Society of Critical Care Medicine’s Project Dispatch. Project Dispatch aims to improve the quality, efficacy, accessibility, and cost-effectiveness of healthcare in the United States by developing and distributing resources for critical care clinicians focused on patient-centered research. This project is supported by grant number R18HS21940 from the Agency for Healthcare Research and Quality. The content is solely the responsibility of the authors and does not necessarily represent the official views of the Agency for Healthcare Research and Quality.
Project Dispatch iCritical Care Podcasts
Michael Weinstein, MD, FACS, FCCP, speaks with David Hwang, MD, Assistant Professor of Neurology in the Division of Neurocritical Care and Emergency Neurology at the Yale School of Medicine and a neurointensivist at the Yale-New Haven Hospital. Dr. Hwang will be hosting a webcast in 2014 featuring the FS-ICU tool, a well validated survey instrument utilized to assess family satisfaction with ICU care and shared decision-making. He will discuss the data collected from his Neuro ICU as well as his unit’s experience and why they became interested in family satisfaction research. Released: 1/2/14
Margaret Parker, MD, FCCM speaks with Cathie Guzzetta, RN, PhD, HNC, FAAN, Director of Holistic Nursing Consultants at Children’s National Medical Center in Washington, DC. Dr. Guzzetta has been mentoring nurses and physicians in conducting family presence research and developing family presence programs since the mid-1990s. She will discuss Family Presence during CPR and invasive procedures.
These podcasts were made possible through a grant from the Agency for Healthcare Research and Quality in support of Project Dispatch — Disseminating Patient-Centered Outcomes Research to Healthcare Professionals. This project was supported by grant number R18HS21940 from the Agency for Healthcare Research and Quality. The content is solely the responsibility of the authors and does not necessarily represent the official views of the Agency for Healthcare Research and Quality.